Consideration, patience, respect and trust are paramount in any professional relationship…yet can be challenging to gain and maintain. Interior designer and consultant with Masters Degrees in both Clinical Social Work and Business Administration, Paula Grace will give you tools to develop positive communication with your clients, customers and colleagues. She will review touch points that are crucial to healthy, productive interactions. Understanding why a relationship derails and what can be done to prevent this, what’s in our control and what’s not, and much more will be discussed in this dynamic,entertaining seminar.Please bring your IDCEC number with you.